Terms, Privacy & Cookie Policy

By accessing or using the website palyascatering.co.uk, our mobile application, or any other services provided by Palyas Catering (collectively, the “Services”), you agree to the following Terms, Privacy Policy, and Cookie Policy. If you do not agree, please do not use our Services.


1. Terms of Use

  • The Services are provided for personal and lawful use only.

  • You agree not to misuse, disrupt, or attempt to interfere with the operation of our website or Services.

  • All content on our website, including images, text, and logos, is owned by or licensed to Palyas Catering. You may not reproduce, distribute, or modify any content without prior permission.

  • We may update or change our Services and policies at any time. Continued use of the Services means you accept those changes.


2. Privacy Policy

We respect your privacy and are committed to protecting your personal data.

Information We Collect

  • Personal details: name, email, phone number, billing/delivery address.

  • Payment details: securely handled by our payment provider (we do not store card data).

  • Website usage data: IP address, browser type, and cookies.

How We Use Your Data

  • To process and deliver your orders.

  • To respond to enquiries and provide customer support.

  • To improve our website and services.

  • To send marketing updates if you have opted in.

Sharing Your Data

We only share information with:

  • Trusted service providers (such as delivery and payment partners).

  • Legal authorities when required.

We never sell or rent your data to third parties.

Data Security

We use secure systems to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

Your Rights

Under UK data protection law, you have the right to:

  • Access, correct, or request deletion of your personal data.

  • Withdraw consent for marketing communications at any time.

Contact us here to exercise your rights: Contact Us.


3. Cookie Policy

Our website uses cookies to improve functionality and personalise your experience.

What Are Cookies?

Cookies are small text files placed on your device when you visit our site. They help us remember your preferences and analyse how the site is used.

Types of Cookies We Use

  • Essential cookies – required for core functions (e.g., shopping cart, checkout).

  • Performance cookies – help us understand visitor behaviour and improve our site.

  • Functional cookies – remember your settings, such as language or location.

  • Marketing cookies – may be used to show you relevant promotions (minimal use).

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the website’s performance.


4. Updates to This Policy

We may update these Terms, Privacy & Cookie Policy from time to time. Any changes will be posted on this page, and continued use of the Services means you accept those changes.


5. Contact Us

If you have any questions about these Terms, Privacy, or Cookie Policy, please contact us:
👉 Contact Us

We’re Here to Help!

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